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FREQUENTLY ASKED QUESTIONS
Below are some of the most-asked questions, we hope that you will find the information you require there. If not, please contact us by e-mail or telephone us on 01202 291295
How do I sell my dress?
How will a buyer contact me?
Do you charge commission? Do you buy my dress from me?
We offer the facility to store your dress in our showroom for potential purchasers to view and try on. That is why we charge a percentage of the sale price from you which is currently ???????.
What price should I ask for my dress?
A secondhand dress will not have the same value as when you purchased it. Think about how much you would be willing to pay for it secondhand. You can also add "ono" to your listing if you are willing to take an offer.
I've had my dress a while, can I still sell it?
Bridal fashions do change so your dress may not be as popular as it once was. The price should therefore reflect this and it may take longer to be sold.
Do you sell new and unworn dresses too?
Yes. If possible try and show tags in your photos and leave the tags to indicate the dress is brand new, when you bring it in to us. You will be likely to get more money for your item than if it has been used so the price should reflect this.
How do I send photos to you?
You can send them by or post. If they are sent by email please ensure they have been saved at a resolution of 72dpi. We will resize the images to the correct size for our website. Don't forget to let us know your details, so we can identify which photos we receive are yours!
Can I have my photos back?
Yes, just send a stamped addressed envelope with your photos and we will return them to you.
Will my face show in the photos of my dress online?
If you want your face to be blocked out of the photos please ensure you let us know.
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